ITIL INCIDENT & ESCALATION MANAGER FINANCIAL SERVICES

Project completed June 2009. 

A Financial Services Group running world class Banking Trading and Workflow Applications  implemented ITIL for Governance and Risk. They sourced a ITIL Qualified Manager with a background in the Financial Services Industry from our team….The key result on this project was that we moved a person from ITIL Operations into Projects….enhancing that individuals career prospects and CTO value.

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